2. Superior Customer Value (CRM)

The New Way to Implement and Run SAP CRM

by Katrien Ringoir, Senior Manager, Deloitte Consulting

During this session participants will learn more about Deloitte’s preconfigured solution for Marketing, Sales and Service aligned to leading best practices, based on SAP CRM 7.0. Get answers to the critical business issues, on how for example to increase your lead conversion and marketing ROI, within less than 75 days.